How do I notify you
of any departure/arrival delays?
You can send an SMS (text message), or call us at:
331 237 00 99, so as to better organize your arrival
What can I do if
I cannot find your driver or the car assigned to me?
Call us at our phone numbers. We will give you the
direct number to call.
Will I have to share
my car with other people?
The service is dedicated only to you. When you book,
a car will be reserved for just you and your passengers.
Where should I wait
for the car and your driver?
After you book, we will provide all the information
you will need. We will send you an e-mail with all
the instructions for finding our driver and the place
where you can meet.
Are there discounts
for children or babies?
There are no discounts for these passengers.
In our cars, children and young people are counted
as adults, so they are assigned a seat equipped with
For children age 0 to 12, the customer must request
specific seats/adapters, indicating the age, weight
and height of the child (child seats, and adapters
are only provided upon request).
We recommend parents to carefully follow normal safety
rules and check the correct placement of the equipment.
I forgot something in your car, how can I get it back?
Contact us and provide the details of your transfer
and a description of the lost item and we will be
happy to help you.
The cost of delivering things to your home is based
on the number of kilometres from our office.
If my baggage is
lost, do you pick it up and bring it to my home?
Yes, you can ask the driver, who will see to collecting
your lost baggage and bringing it to your address.
Agree with him directly for the costs and terms of
Do your drivers speak
Our drivers speak English, French, Spanish and German.
We occasionally use outside drivers and, in those
cases, we cannot guarantee it.
My luggage is very cumbersome: a bicycle, wheelchair,
golf bag etc.
Is the trunk of
your car large enough?
required to notify us in advance if there is cumbersome
If we are unable to transport, or weren't informed
about, the cumbersome baggage, upon request, we will
arrange to transport it for an additional cost to
be discussed with the driver.
In what currency
are your rates?
All our rates are calculated and expressed in €
Is it possible to
make stops along the way?
Yes, after consulting with the driver.
A change of route and any costs for waiting time,
must be agreed upon on the spot and will be in addition
to the cost of the transfer.
Can I ask for the
driver's phone number?
No, you have to use our phone numbers and tell all
Can I have a receipt?
Our e-mail or fax confirmation is a valid receipt
but you can still ask the driver for one at the end
of the service.
What are GC Noleggio
Auto's phone numbers for booking?
The numbers to use for booking are:
+39 0163 54 367
+39 331 237 00 99
How long will I have to wait at the airport? Will
the driver wait if the flight is delayed?
Our staff will be at the airport at the anticipated
arrival time of your flight.
The driver will wait for you in the event of flight
He will check the arriving flights for any delays.